Our Guiding Principles

Anything is possible

• We have set ourselves ambitious targets.
• We face new challenges rather than merely preserving our achievements.
• The knowledge, competence and enthusiasm of company staff are crucial to our success.

The customer is our employer – customers drive our actions

• Customer benefits are our top priority
• Maintaining a high level of customer satisfaction requires quality and excellence in detail.
• Our success depends on the satisfaction and esteem of our customers.

We act with personal responsibility

• The new working environment is fast-moving and is affected by uncertainty. Today, personal responsibility is more important than ever. We benefit from this situation by using personal responsibility and uncertainty to our advantage, rather than fearing them.